FAQ
Shipping
We ship to most countries in Asia, United States, United
Kingdom. Check out the full list of countries in our shipping page.
Shipping costs will apply, and will be added at checkout.
It depends on where you are.
Your order will be processed and shipped within 1 to 5 working days. Processing time might be slightly longer during launch of new product, festive season, sales event or shortage of packer.
Delivery by local courier usually take another 1-3 working days during off-peak season.
Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Restricted Zones Delivery
Our courier will not be able to deliver to restricted area. Buyer who need delivery to Restricted Zones can email us so we can check for you the delivery charges.
Restricted zones may includes:
Jurong Island, Military Base, or other sensitive area that require changing of pass.
Courier partner we use may change from time to time. You’ll be asked to select a delivery method during checkout.
Our courier will not be able to deliver to restricted area. Buyer who need delivery to Restricted Zones can email us so we can check for you the delivery charges.
Restricted zones may includes:
Jurong Island, Military Base, or other sensitive area that require changing of pass.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Refer to our return policy page for charges
Payment
We accept payments via all major credit/debit cards or Paynow and Bank Deposit/Transfer. Overseas buyer may need to remit payment with all local and overseas bank charges included.
Corporate / Bulk Order
Yes, we do accept corporate / bulk order. Email to contact@outdoortactical.com.sg for quotation.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.